Our shipping policy

Flat Shipping Rates Australia Wide!*

Queensland, Victoria, New South Wales, Australian Capital Territory:

$9.95 for orders under $100.**

$14.90 for orders between $100-$149.**

South Australia, Western Australia, Northern Territory, Tasmania:

$20.00 for orders under $100.**

$30 for orders $100 and over.**

 

Free Shipping on all orders $149 or over* to certain states!

Here at Brisbane Discount Lights and Taps we want to make sure you get your items as quickly and easily as possible. That's why we're offering free delivery $149 or over* to Victoria, NSW, ACT and Queensland on most of our items.

 

How long will my item take to arrive?

Depending on your location, it could take up to 7 business days for your order to arrive if you're in a metro area, and potentially a bit longer if you're in a rural area. We are more than happy to try and help you out if you need an item sooner. Please feel free to contact us if you would like to talk about other shipping options.

 

The item(s) I'm looking at don't have a shipping option?

Some of our items require in store pickup - fragile things like basins, toilets and chandeliers, or bulky items like vanity units. The other possibility is that we haven't quite gotten the shipping right for the product(s) you're looking for. Either way, the best thing to do is to contact us and we'll try work out a shipping option for you.

 

International Delivery:

Brisbane Discount Lights and Taps do not currently deliver to areas outside of Australia

 

Shipping During Holiday Seasons:

Please be aware Brisbane Discount Lights and Taps does not operate over the festive period of Christmas and New Years or public holidays. If you happen to make an online order during this period, we will aim to dispatch your order as soon as we are open again.

 

Back-Ordered Products

In the event your item is back-ordered, we will aim to notify you immediately via the communication details you provided about the possibility and duration of delays.

 

*unfortunately we do not ship large items such as vanities, or items with ceramic or crystal, such as toilets/basins or chandeliers. Some fans, which are a bit heavier than the average fan, are also not available for free shipping, but have a $30 Australia Wide shipping option. If you would like an item shipped that we don't have a shipping option on, please contact us.

**Heavy, bulky or items over 1 meter in length maybe subjected to further adjustment in pricing post order confirmation.